Terms of Sale

2.1 Professional 4K photography

AUREARGENT offers photo sessions in 4K in the following categories:

• Portrait: individual or duo shoot, in studio or on location
• Wedding: full coverage of the ceremony and reception
• Corporate: professional headshots, company events, team photos
• Events: parties, galas, product launches
• Fashion: lookbooks, editorials, advertising campaigns

All photographs are delivered at a minimum resolution of 4K (3840×2160 pixels), with professional retouching included.

2.2 Prestige vehicle hire

AUREARGENT makes luxury and prestige vehicles available, with or without a professional chauffeur. Available vehicles and their specifications can be viewed on the Website.

Every vehicle is comprehensively insured and maintained to manufacturer standards.

2.3 Luxury concierge

Bespoke organisation and assistance services: airport transfers, event planning, VIP reservations and any tailor-made service.

Prices are stated in euros (€) including all taxes. AUREARGENT reserves the right to amend its prices at any time.

Services are invoiced at the rate in force at the time the booking is confirmed. A personalised quotation is issued for each service on request.

Prices shown on the Website are indicative and may vary according to duration, options selected, period and vehicle chosen.

Two paths exist, depending on the service booked.

A. Booking paid online (chauffeur-driven vehicles with a published rate):

1. The client selects the date, time, duration and pick-up address on the Website.
2. The total amount is calculated and displayed before any payment.
3. The client pays the full amount by bank card.
4. The booking is firm as soon as the payment is received; the confirmation and the invoice are sent by email.

The requested time slot is held for the duration of the payment (about forty minutes); after that, without payment, it becomes available again.

B. Quotation request, in every other case — in particular: vehicle offered on quotation, pick-up within less than 24 hours, amount above EUR 10,000, duration or destination outside the published rate tables, address outside the areas served. AUREARGENT then confirms availability, issues a quotation, and the booking becomes firm once it is accepted and the deposit stated on that quotation has been paid.

Booking paid online: the full price, including all taxes, is paid by bank card at the time of booking. Payment is processed by our provider Stripe, with strong customer authentication (3-D Secure). AUREARGENT never stores card data. The invoice is issued and sent by email as soon as the payment is received.

Service on quotation: a deposit is required when the quotation is accepted (30% or 50% of the total amount depending on the service, as stated on the quotation). The balance is due no later than the day of the service.

Accepted payment methods:

• Bank card, on the Website or through a secure payment link;
• Bank transfer, to the details shown on the quotation and the invoice.

Online payment may be temporarily unavailable; settlement is then made by bank transfer. Any late payment automatically incurs late-payment penalties at the statutory rate in force.

Booking paid online. Cancellation must be requested in writing (email to contact [at] aureargent.com) or from the client area:

• More than 24 hours before pick-up: full refund of the amount paid;
• Less than 24 hours before pick-up: 20% of the amount is retained as cancellation fees, the balance is refunded;
• After the pick-up time, or if the client is not present at the agreed place and time: no refund.

Refunds are made to the payment method used for the booking, within fourteen days at most.

Service on quotation with a deposit: more than 7 days before the service, the deposit is refunded in full; between 3 and 7 days, 50% is refunded; less than 3 days before, it is retained by AUREARGENT.

Where AUREARGENT cancels (force majeure, vehicle unavailable), the client is refunded in full or an equivalent service is offered.

In accordance with article L.221-28 of the French Consumer Code, the right of withdrawal does not apply to leisure services to be provided on a specified date.

AUREARGENT nevertheless applies the cancellation policy described in article 6.

The client undertakes to:

• Provide accurate information when booking
• Be present at the agreed place and time
• Treat the vehicles made available with care and report any damage
• Refrain from smoking in the vehicles
• Follow the instructions of the photographer or chauffeur

Any delay of more than 30 minutes without notice results in cancellation of the service without refund.

AUREARGENT undertakes to provide its services with the utmost professionalism.

The liability of AUREARGENT is limited to the amount of the service. AUREARGENT may not be held liable for indirect damage (loss of opportunity, non-material damage, etc.).

In the event of an incident involving a vehicle, the vehicle's insurance covers the damage within the limits of the policy taken out.

Photographs produced by AUREARGENT are protected by copyright. The client is granted a personal, non-commercial licence to use the images delivered.

Any commercial use, publication in the media or on social networks for promotional purposes requires the prior written consent of AUREARGENT.

AUREARGENT reserves the right to use the photographs for portfolio and promotional purposes, unless the client expressly objects.

AUREARGENT may not be held liable for non-performance or delay in performing its obligations resulting from an event of force majeure as defined by article 1218 of the French Civil Code (adverse weather, pandemic, strike, major technical failure, etc.).

All complaints must be sent in writing to contact [at] aureargent.com within 7 days of the service.

AUREARGENT undertakes to handle any complaint within 15 working days.

In the event of an unresolved dispute, the client may use the consumer mediation service free of charge. The competent mediator is provided on simple request to AUREARGENT.

These Terms of Sale are governed by French law. In the event of a dispute, and after an attempt at amicable resolution, the competent courts of Paris shall have sole jurisdiction.

Last updated: March 2026

This English version is provided for information purposes only. In the event of any discrepancy, the French version prevails.